At Shutterfly, we’re all about people — bringing them together, making them feel welcome, and connecting them to experiences. We make our customers’ memories last a lifetime by capturing, preserving, and sharing them through photography and personalized products. Through our family of brands, trend setting products, cutting edge technology, and best in class customer service, we help our customers, and each other, share life’s joy. Shutterfly is the leader in personalized photo products and services, connecting you with family and friends by sharing your photos in creative and innovative ways. With this brand, our customers can create lasting keepsakes such as award-winning photo books, customized stationary for life’s biggest occasions, and unique home décor.
The Supplier Quality Engineer will provide technical leadership to the Supplier & Outsourced Partner Quality Team to deploy the Shutterfly Supplier Quality Manual, auditing Suppliers & Outsourced Partners, Data Analysis, Supplier Corrective Actions & Quality Improvement Projects.
What You'll Do Here:
· Serve as a subject matter expert in quality engineering for suppliers & partners to significantly improve quality performance, implement process controls, quality plans and other quality tools to improve quality metrics
· Identify and drive strategic quality improvement projects for suppliers & partners to significantly elevate quality performance and operational efficiency and validate effectiveness of improvement projects
· Create, review & manage supplier corrective action requests (SCARs) for effectiveness
· Provide advanced technical support and strategic guidance to partner managers, manufacturing teams, and cross-functional stakeholders on quality reviews, data analysis, and continuous improvement project management.
· Lead the development of comprehensive quality plans, including raw material qualification, process qualification and execution during New Product Introduction (NPI).
· Drive manufacturing projects with complex root cause analysis and problem-solving initiatives, offering leadership in continuous improvement methodologies and advanced technical solutions.
· Drive the MRB (Material Review Board) process to secure supplier chargebacks and implement supplier improvement at a manufacturing site level
The Skills You'll Bring:
· 5+ Years in Quality Engineering, Industrial Engineering, Manufacturing Engineering, or Process Engineering with a proven track record in driving quality improvements and innovation in a manufacturing environment.
· 5+ years of experience in statistical analysis, and/or project management leading large-scale quality improvement initiatives.
· Experience within Supply Chain Organization preferred with expertise managing supplier relationships and ensuring that quality systems, standards, and continuous improvement initiatives are executed effectively.
· Proven expertise in applying Black Belt methodologies within a supply base organization
· Expertise in quality tools including APQP, Quality Auditing, Root-Cause Analysis, Corrective Action, 8D, Mistake Proofing, Quality Standards, Control Plans, Process Controls, Pareto, Ishikawa, First Article, FMEA, Lean Principles
· Expertise in managing supplier relationships and ensuring quality systems, standards, and continuous improvement initiatives are executed effectively.
· Green Belt certification is required with Black Belt certification preferred
· Bachelor’s Degree in Engineering, Statistics, other technical degree with equivalent relevant experience
Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications, without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or other characteristic covered by law. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.
